LEGAL NOTICE

For the purposes of current legislation on consumer and user protection and defense, MERCER HOTELES hereby informs you that the images displayed below on this digital medium are an animation and, as such, are purely indicative and informative in nature and therefore have no contractual value whatsoever. 

GENERAL CONDITIONS FOR THE USER

www.mercerhoteles.com is an Internet domain and a brand owned by the Spanish commercial company MERCER HOTELES, SL, with registered office in the city of Sabadell (Barcelona),  Calle Sant Pere nº 4, 3rd floor, postal code 08201, tax ID number CIF B64508807 (hereinafter, MERCER HOTELES).

The purpose of this website is to inform users about the projects, promotions and services that MERCER HOTELES offers on the market.

The languages used on the website are Spanish and English. MERCER HOTELES accepts no responsibility for the user’s lack of comprehension or understanding of the website languages, nor for any consequences arising therefrom.

1. FREE ACCESS AND USE OF THE WEBSITE

Access to the website www.mercerhoteles.com is free of charge. However, access to certain services or products offered through the website may require prior registration of the user’s data. In such case, the user will be duly informed by MERCER HOTELES.

2. MODIFICATIONS TO THE WEBSITE OR SERVICES

MERCER HOTELES reserves the right to modify unilaterally and at any time, without prior notice, the presentation or configuration of the website, as well as its services and the general and specific conditions. These modifications will be made to improve the services for the user and to update the content.

3. PROPER USE OF THE WEBSITE AND SERVICES

The user undertakes to use the website, its contents and services in accordance with the Law, these general conditions, any specific conditions that may apply, generally accepted good customs and public order. Likewise, the user undertakes not to use the website and the services offered for purposes or effects that are unlawful, contrary to the content of these general conditions, harmful to the rights and interests of third parties, or that may in any way damage, disable, overload or deteriorate the website or the services, or impede the normal use or enjoyment of the website by other users.

The user must refrain from obtaining information, messages, graphics, drawings, sound or image files, photographs, recordings, software and, in general, any kind of material accessible through the website or the services by means other than those made available for this purpose or, in general, other than those habitually used on the Internet, and for purposes other than those expressly authorized.

The user must refrain from providing personal identification data that do not allow correct identification.

The user must refrain from tampering with any technical devices for the protection of content or information and, in general, with the configuration of the web space www.mercerhoteles.com.

MERCER HOTELES reserves the right to deny or withdraw access to the website www.mercerhoteles.com at any time and without prior notice to any users who fail to comply with these general conditions or with any applicable specific contracting or registration conditions. Likewise, MERCER HOTELES may deny or cancel access to users who act against the rights and interests of third parties or who, in any way, by their actions may damage, disable, overload or deteriorate the website or the services, or impede the normal use or enjoyment of the website by other users. 

4. LIMITATION OF WARRANTIES AND LIABILITY

MERCER HOTELES does not control and does not guarantee the absence of viruses or other elements in the contents that may cause alterations to your computer system (software and hardware) or to electronic documents and files stored in your computer system. MERCER HOTELES excludes all liability for any damages of any kind that may be due to the presence of viruses or the presence of other elements in the contents that may cause alterations to the users’ computer system, electronic documents or files.

MERCER HOTELES will make every effort to guarantee the security of the information provided by users. However, it cannot guarantee that information transmissions will be completely secure.

Without prejudice to the legally required security levels for the protection of personal data and to the implementation of all means and technical measures within its reach to prevent loss, misuse, alteration, unauthorized access and theft of the data provided, the user is aware and acknowledges that security in the Internet environment cannot be guaranteed one hundred percent.

MERCER HOTELES excludes any liability for damages of any kind that may be due to the lack of truthfulness, accuracy, completeness or timeliness of the contents of the website www.mercerhoteles.com.

5. COPYRIGHT, INTELLECTUAL AND INDUSTRIAL PROPERTY

All contents of the website www.mercerhoteles.com are the exclusive worldwide property of MERCER HOTELES, including, without limitation, graphic design, logos, images, texts, dialogues, illustrations, photographs, audiovisual materials, trailers, trademarks and other distinctive signs, in any of the programming languages used or usable, as well as all operating software and development of the website. The reproduction, distribution, public communication, transfer and any other act or form of exploitation not expressly authorized by the holder of the exploitation rights are expressly prohibited.

MERCER HOTELES does not grant any license or authorization of use of any kind over its intellectual or industrial property rights or over any other property or rights related to the website and the services offered. Any fraudulent use or any use not duly authorized by MERCER HOTELES will be prosecuted and penalized.

All trademarks and service names appearing on the website www.mercerhoteles.com are registered trademarks. The remaining distinctive signs are marks or signs previously licensed by their legitimate owners to MERCER HOTELES.

6. LINKS

The website frequently makes available to the user technical linking devices (links, banners or buttons), directories and search tools that allow users to access websites owned or managed by third parties. MERCER HOTELES does not offer or market, either by itself or through third parties, the services available on the linked websites, nor does it control, monitor or approve the products, services, contents, information, data, files or any other kind of material on those linked websites.

Consequently, MERCER HOTELES declines any responsibility for information found outside this website and not managed by www.mercerhoteles.com. The sole function of the links that appear is to inform the user of the existence of other sources of information on the subject on the Internet, where the user may expand on the data offered on this website. These links do not constitute a suggestion, invitation or recommendation to visit the destination sites and, therefore, MERCER HOTELES shall not be responsible for the results obtained through such hypertext links. 

7. GOVERNING LAW AND JURISDICTION

These general conditions, as well as any relationship between you as a user and MERCER HOTELES, shall be governed by Spanish law.

For any dispute arising from the existence or content of these general conditions or from the relationships between the user and MERCER HOTELES, both parties, expressly waiving any other jurisdiction that may correspond to them, submit to the exclusive jurisdiction and competence of the courts and tribunals of the city of SABADELL.

8. MERCER CLUB TERMS & CONDITIONS

What is MERCER CLUB?

MERCER CLUB is the name of MERCER HOTELES’ loyalty program. Membership in this club is completely voluntary and free of charge and allows members to enjoy exclusive benefits when booking and staying at any hotel in the chain.

What are the benefits for MERCER CLUB members?

The benefits included in the MERCER CLUB loyalty program apply exclusively to bookings made through MERCER HOTELES’ official websites. Please consult the Club benefits on the following page: https://www.mercerhoteles.com/en/mercer-club The benefits apply to the hotels’ standard rates and may not be combined with other available promotions (unless otherwise expressly stated). MERCER HOTELES reserves the right to modify or cancel the benefits and conditions of the loyalty program without prior notice.

How to become a MERCER CLUB member?

You will find the MERCER CLUB membership registration form on the following page: https://www.mercerhoteles.com/en/mercer-club To register, you must be of legal age, have full legal capacity and provide the following information: first name and surname, email address, date of birth and country of residence. Once you have completed the online form, you will receive a confirmation email as a MERCER CLUB member. Your registration in the MERCER CLUB program implies your acceptance of the club’s conditions and clauses.

How to unsubscribe from MERCER CLUB and what is its privacy policy?

As a MERCER CLUB member, you may unsubscribe at any time through your club user area, which you can access from the hotel’s official website or from the chain’s corporate website. Registration in MERCER CLUB implies the member user’s consent to the processing of their data and to the receipt of commercial and/or informational communications from MERCER HOTELES. The member user has the right to access, rectify and cancel their data, as well as to notify any changes or modifications that may occur in such data. To exercise these rights or request any clarification, you may send an email to rgpd@mercerhoteles.com